Why Our “Talk of the Town Award” Means Commitment to Our Patients

We at Houston LASIK & Eye continuously strive to provide the best eye care to our patients. For two consecutive years, we have been awarded the Talk of the Town Customer Satisfaction Award.

The Talk of the Town Customer Satisfaction Award was created six years ago to provide consumers an accurate and comprehensive review and feedback about business in the United States and Canada. As there are so many consumer ratings and review sites that offer misleading and inaccurate information to consumers, the company was established to offer them a reliable rating and review site that is unbiased and that they can trust. The Talk of the Town Customer Satisfaction Award rates businesses based on several categories and only those with four and five-star ratings are awarded the Talk of the Town Customer Satisfaction Award.

How Houston LASIK & Eye fares with other eye centers

It is not surprising that Houston LASIK & Eye, as one of the leading LASIK or laser eye surgery centers in Houston, has been awarded the Talk of the Town Customer Satisfaction Award. This award is given only to businesses that have a consistently good ranking. Sugarland has a five-star rating in the physicians and surgeons category, under the Health and Medical sector. As it is the second time that we have received the award, it demonstrates our commitment to patient satisfaction.

How businesses are ranked

The Talk of the Town Award uses the CM Power Ratings in ranking businesses. It is a sample-based methodology that tracks customer satisfaction using different sources of information or data. Using this methodology, the Talk of the Town Award is more than just a ranking and review site since it uses a proven methodology in ranking businesses. It does not depend on mere user reviews and rankings since they can be self-generated and are often inaccurate. The Award instead makes use of valuable data that show the true value of the business and how committed they are in providing the best experience to their customers.

Here are the major sources of data used by the Talk of the Town Award in ranking businesses:

  •  Survey
  • Customer reviews
  • Social networking sites
  • Blogs
  • Other business rating services
  • Honors and awards received by the business

Data from these sources are then gathered and analyzed using the CM Power Ratings to determine how good the businesses are in consumer satisfaction

Houston LASIK & Eye leads in providing premium LASIK technologies to Houston, Sugar Land, and the surrounding region. The Center’s award-winning medical director introduced revolutionary technologies such as iLASIK to the region. This technology is used by NASA astronauts, Navy SEALS and Air Force fighter pilots. At Houston LASIK & Eye, you can now receive the same treatment. For more information, please call (281) 240-0478.

 

References:

http://www.talkofthetownnews.com/index.php?option=com_content&view=article&id=47&SbT4cx9utemid=125

http://www.talkofthetownnews.com/index.php?option=com_wrapper&view=wrapper&Itemid=48

 

 

 

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